Training Within Industry Job Relations
Where JI is all about managing the processes themselves, Job Relations (JR) focuses on managing people. Supervisors will learn how to quickly and correctly train employees, establish standardized work, and sustain improvement efforts.
Done right, JR helps frontline leaders avoid problems using proven principles. When problems do arise, JR also provides a four-step process for handling the situation using facts, not emotions, to arrive at a resolution.
Here, the goal is to pass on proven methods for nurturing collaboration and positive interpersonal relations among team members.